1. Parent / Student to Submit Course Deferment Form
- Parents / Students requesting for a Course Deferment will need to fill up the Course Deferment Form with supporting documents and submit the form to firstname.lastname@example.org.
Admissions will arrange for an interview to discuss the academic implications of deferment, to understand the reasons for deferment, and if possible, to find a solution to avoid deferment.
The parents / student is to sign off on the Course Deferment Form to acknowledge that they would like to retract or proceed with the course deferment.
If the deferment request is for one (1) year or more, the School will advise the student to withdraw and to re-enrol the following academic year.
Admissions will obtain parental consent for the deferment request if the student is below 18 years old.
Any student holding a Student’s Pass will be informed that their deferment is subject to approval by the Immigration and Checkpoints Authority (ICA).
Upon approval from the relevant Head of School, Admissions is to seek approval from the CEO.
An official letter to effect the Course Deferment Request would also be issued to parents / students. This would be done upon approval by Management.
Admissions is to check that the whole deferment procedures has been completed, and the official letter has been issued by signing off on the Course deferment form.
Note: Parents / Students are to sign off on the Course Deferment Form to indicate that they have received the official letter, and the contract has been signed.
In the event that the parents / students would want to proceed with a Course Withdrawal, Admissions Officer is to send the Course Withdrawal Request Form and Refund Request Form together (if eligible for refund) form links via online signing platform (For example, Helloworks link) to the parents to fill in. Upon completion of form, parents are to return the forms to Admissions Officer for further processing.
Any supporting documentations that are required to process the Course Withdrawal Request must also be submitted along with the Course Withdrawal Request Form.
Reasons for the Course Withdrawal should also be documented in the Course Withdrawal Request Form.
Admissions Officer is to inform parents / students on the following if the student is holding a student pass : –
- Their student’s pass will be cancelled upon withdrawal from the School
Only applicable for students under the age of 18 Years Old
Admissions Officer is to seek the consent of the student’s parents or guardians prior to proceeding with the Course Withdrawal Request. Consent can be through email, tele conversation or letter. Consent must be documented in the Course Withdrawal Request Form.
The Admissions Officer would then refer to the Student Contract and Refund Policy to establish if the student is eligible for any refunds. This should be documented in the Course Withdrawal Request Form. Calculation of Refund Amount would be indicated in the Refund Request Form. For more details on refunds, please refer to Operation Manual Student Refund Procedures.
If the student wishes to proceed with the withdrawal, Admissions Officer is to seek the approval of the CEO as part of Management Approval.
Such Approval should be documented in the Course Withdrawal Request Form.
Upon approval, Admissions Officer will send out an email to all staff involved in the student’s education in the school and therapy department informing them of the student’s withdrawal.
An email notification to Effect Course Withdrawal Request will be sent to the parent / student.