The School’s Management Team shall ensure a fair and reasonable refund policy is detailed for any payments made.
Time taken to process all refund requests will be done within 7 working days, from the date of application to disbursement of funds to the parent/student.
Computation of the refund amount is to be communicated to the parent/student.
The School is to maintain a List of Refunds, which is to be updated within 3 days of processing each refund.
The School adopts the Refund Policy, as per the Standard Student Contract, set out by the Committee for Private Education (CPE).
This policy will act as a framework in guiding the implementation of detailed refund processes and procedures in the following areas:
- Refund for withdrawal due to non-delivery of course
- Refund for withdrawal due to other reasons
- Cooling off period
School refund policy as per clauses in the Standard Student Contract.